Frequently Asked Questions
Clear answers about enforcement, billing, and how your data is handled.
Product & Enforcement
What does ReplyKit actually do?
ReplyKit detects intent in client messages, evaluates them against your predefined rules, and generates a contract-aligned response. If a request exceeds scope, the system applies the relevant rate automatically.
Is ReplyKit just an AI writing tool?
No. ReplyKit is an enforcement layer. It does not optimize for friendliness or persuasion. It enforces scope, pricing, and tone consistently based on your configuration.
How does Voice Dictation work?
You issue a spoken instruction. ReplyKit processes the intent, applies your rules, and outputs a structured, billable response. Voice is simply an input method — enforcement remains identical.
Billing & Refunds
Can I cancel at any time?
Yes. You can cancel instantly from your dashboard. Access remains active until the end of your billing cycle.
What is the refund policy?
We offer a 7-day money-back guarantee to ensure fit. To prevent abuse, refunds are available only if usage remains under 25 replies (Solo) or 50 replies (Agency).View full policy.
Privacy & Data Handling
Do you store or read client messages?
No. ReplyKit uses a zero-data retention architecture. Messages are processed transiently in memory and discarded immediately after response generation. We do not store, analyze, or reuse your client communications.
Is payment information secure?
Yes. All payments are handled by our payment processor. ReplyKit never sees or stores your card or banking details.