Privacy Policy

At ReplyKitAi, we take your privacy seriously. This policy explains exactly what data we store and how we handle it.

1. What We Store

When you use ReplyKit to generate a reply, the original client message and the generated response are saved to your private Reply History. This is stored in your account so you can review past work — it is visible only to you and is never shared with or sold to third parties. You can view and delete your reply history at any time from the History tab in your dashboard.

Your Knowledge Base (your rates, rules, and business context) is also stored in your account so it can be applied consistently across every reply. We do not use your reply history, client messages, or Knowledge Base content to train AI models.

2. Other Data We Collect

• Account Info: Email address for login authentication.
• Usage Stats: Number of replies generated, to enforce plan limits.
• Payment Data: Handled entirely by Razorpay. We never see or store your card or banking details.

3. What We Do Not Do

• We do not sell, share, or rent your data to third parties.
• We do not use your data to train or improve AI models.
• Team members on Agency plans cannot see other members' replies or the owner's Knowledge Base directly.

4. Cookies

We use essential cookies to keep you logged in and maintain your session. Tone and display preferences are stored in your browser session only and are not persisted as cookies.

5. Contact

For privacy concerns: support@replykitai.com